Absolutely, South African Airways understands that some passengers may require special assistance during their travel. Customers can request assistance for a variety of needs, including mobility limitations, medical conditions, or other personal requirements. It is advisable to make these requests as early as possible, ideally at the time of booking. This allows the airline to adequately prepare and ensure that the necessary arrangements are in place to provide a smooth and comfortable travel experience.
Once a request is made, South African Airways aims to provide the assistance needed at airports and during the flight. It is also helpful to communicate specific requirements, such as the need for wheelchair assistance or help with boarding and deplaning.
For the most accurate and up-to-date information regarding special assistance services, passengers should consider checking the official website of South African Airways, where details about available services and how to request them can be found.
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