Can I request special assistance?
Asked 6 months ago
Yes, passengers are welcome to request special assistance when traveling with South African Airlines. Whether you require assistance due to a disability, medical condition, or any other specific needs, the airline is committed to providing a safe and comfortable journey for all passengers. To avail special assistance, you are advised to contact the airline's Customer Service or Reservations team at least 48 hours prior to your flight. The team will assess your requirements and make necessary arrangements, ensuring your needs are met throughout your travel experience. South African Airlines aims to accommodate every passenger to the best of their ability, ensuring an inclusive and enjoyable journey for all.
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