Yes, customers can request special assistance or accommodations when traveling with US Airways. The airline understands that some passengers may require additional support due to various needs, including mobility challenges, medical conditions, or other circumstances. It is advisable for customers to inform US Airways of their requirements as early as possible, preferably at the time of booking or at least 48 hours before their flight. This allows the airline to make necessary arrangements to ensure a comfortable and smooth travel experience.
Special assistance may include services such as wheelchair assistance, priority boarding, or accommodations for service animals. Customers are encouraged to check the airline's current website for detailed information on the types of assistance available and to understand the process for making these requests. This ensures travelers receive the needed support throughout their journey.