If you're here looking up US Airways customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. US Airways also goes by or is associated with the names US Air, American Airlines, U S Airways, US Airways Virtual. US Airways is associated with terms like private, b2c by their customers and industry analysts. They employ less than 50 people according to customers in the know.