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US Airways Customer FAQ

Top Answers & How-to Guides

What is US Airways's Phone Number?

The question we are asked most often is about how to talk to US Airways customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the policy for traveling with infants or children?

US Airways warmly welcomes infants and children on board their flights. For infants under two years old, passengers can travel on their...
Ask any question you have about US Airways customer service, get an answer now.

Baggage Allowance

What is the baggage allowance for US Airways?

US Airways follows the standard baggage allowance policy for most domestic and international flights. For carry-on baggage, each passenger For checked baggage, the allowance varies depending on the flight and ticket type. Generally, economy class passengers are permitted one checked bag weighing up to 50 pounds and measuring a maximum of 62 linear inches (length + width + height). However, certain flights and ticket types may have different baggage restrictions or additional fees. Customers are encouraged to visit our website or contact our customer service for specific baggage allowances based on their flight. Additionally, US Airways offers additional baggage options for purchase, such as carrying oversized or overweight items, which can be arranged in advance....

Carry-On Policy

What is the carry-on baggage policy?

The carry-on baggage policy of US Airways allows each passenger to bring one personal item, such as a purse or laptop bag, and one...

Check-In

Can I check-in online?

Yes, US Airways offers the convenience of online check-in for a seamless travel experience. Passengers can easily check in for their...

Payment Methods

What are the accepted forms of payment?

US Airways accepts various forms of payment to ensure convenient and hassle-free transactions. We welcome major credit cards such as...

Flight Changes

Is there a fee for changing a flight booking?

Yes, there is a fee for changing a flight booking with US Airways. The exact fee depends on the type of ticket you purchased and the...

Frequent Flyer

What is the frequent flyer program for US Airways?

The frequent flyer program for US Airways is called Dividend Miles. It is a loyalty program designed to reward customers who frequently...

Special Assistance

Can I request special assistance or accommodations?

Yes, US Airways provides special assistance and accommodations for individuals with disabilities or special needs. Passengers can request...

Pet Travel Policy

What is the policy for traveling with pets?

US Airways welcomes pets onboard their flights, adhering to certain guidelines and policies. Small cats and dogs are permitted to travel...

In-Flight Entertainment

What are the in-flight entertainment options?

US Airways offers a variety of in-flight entertainment options to ensure a pleasant journey. Passengers can enjoy a selection of blockbuster...

Traveling with Children

What is the policy for traveling with infants or children?

US Airways warmly welcomes infants and children on board their flights. For infants under two years old, passengers can travel on their...

Help me with my US Airways customer service issue

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