What is the cancellation policy?

The cancellation policy of South African Airlines allows for cancellations and refunds, subject to certain conditions. If a passenger decides to cancel their flight, they must inform the airline at least 24 hours before the scheduled departure time. Upon cancellation, the passenger may be liable for a cancellation fee, which will vary depending on the ticket type and the time of cancellation. Refunds will be processed in the original form of payment and may take a few weeks to be completed. However, some ticket types may be non-refundable or have additional restrictions. It is recommended to review the specific fare rules and conditions of the ticket purchased to understand its cancellation policy fully.