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Smithbrothers.com Customer FAQ

Top Answers & How-to Guides

What is Smithbrothers.com's Phone Number?

The question we are asked most often is about how to talk to Smithbrothers.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are Smith Brothers products tested on animals?

No, Smith Brothers products are not tested on animals. We are committed to providing high-quality products that prioritize the well-being...
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Recent Smithbrothers.com Customer Questions

Does Kalms Day test on animals

Hmmm... we're not sure about that. The policies about animal testing for Kalms Day, a product not associated with Smithbrothers.com, are not information we have on hand.
Asked Mar 24, 2024 1:12 PM

Help me with my Smithbrothers.com customer service issue

Order Status

How can I find the status of my order?

You can easily check the status of your order by logging into your account on our website and accessing the "Order History" section....
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Can I track my order?

Yes, you can track your order on Smithbrothers.com. Once your order has been processed and shipped, you will receive a shipping confirmation...
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About Smith Brothers

What is Smith Brothers?

Smith Brothers is a reputable and trusted brand that specializes in high-quality remedies and herbal products. Established in 1847,...
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Where are Smith Brothers products made?

Smith Brothers products are proudly made in the United States. We prioritize quality and craftsmanship, which is why we manufacture...
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Shipping

Do you offer free shipping?

Yes, we offer free shipping on all orders within the United States. Whether you are purchasing one item or multiple products, you won't...
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How long does shipping take?

At Smithbrothers.com, we strive to deliver your order as quickly as possible. Shipping times may vary depending on the destination...
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Do you offer international shipping?

Yes, we offer international shipping. At Smithbrothers.com, we understand that our customers come from all around the world and we...
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Returns and Cancellations

What is your return policy?

Our return policy at Smithbrothers.com aims to ensure customer satisfaction and a hassle-free shopping experience. If you are not completely...
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Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed, but it must be done within a specific timeframe. At Smithbrothers.com,...
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Promotions and Discounts

Do you have any discounts or promotions available?

Yes, at Smithbrothers.com, we offer various discounts and promotions to provide our customers with the best value for their purchases....
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Payment Methods

What payment methods do you accept?

At Smithbrothers.com, we offer a variety of payment methods to provide convenience and flexibility to our valued customers. You can...
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Animal Testing

Are Smith Brothers products tested on animals?

No, Smith Brothers products are not tested on animals. We are committed to providing high-quality products that prioritize the well-being...
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