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Sleep Central Customer FAQ

Top Answers & How-to Guides

What is Sleep Central's Phone Number?

The question we are asked most often is about how to talk to Sleep Central customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Sleep Central customer service, get an answer now.

Recent Sleep Central Customer Questions

Is there a list that shows when various CPAP supplies need to be replaced? The names are confusing. Would like the items to be identified by item number.

We understand that CPAP supplies can be confusing. Typically, the following items should be replaced at these intervals: - **CPAP Masks**: every 3-6 months - **CPAP Tubing**: every 3 months - **Filters**: every month for disposable; every 6 months for reusable - **Humidifier Chamber**: every 6 months to 1 year - **Headgear and Chin Straps**: every 6 months For specific item numbers and a detailed list, please refer to the documentation provided with your CPAP machine or check with your supplier.
Asked Sep 25, 2024 3:42 PM

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Company Information

What is Sleep Central?

Sleep Central is a platform focused on bedding products and sleep solutions aimed at improving sleep quality. It offers...

What types of sleep products are offered at Sleep Central?

Sleep Central provides a diverse array of sleep products aimed at improving sleep quality and comfort. Their selection includes...

Payment and Discounts

What are the available payment methods?

Sleep Central generally accepts various payment methods, including major credit cards like Visa and MasterCard, as well as...

Do you offer any discounts or promotions?

Sleep Central frequently offers various discounts and promotions on sleep products, which change regularly. It is best to visit...

Order Processing

Can I track my order?

Sleep Central enables customers to track their orders through a tracking number sent via email after processing. This...

How long does it take to receive my order?

The delivery time for orders from Sleep Central depends on shipping methods, destination, and processing times, which usually...

Can I cancel or change my order after it is placed?

Once an order is placed, its ability to be canceled or altered depends on its processing status. If it is in the shipping...

Returns and Warranty

What is your return policy?

Sleep Central has a return policy focused on customer satisfaction, allowing returns within a set period if items are in...

Do you offer warranty for your products?

Sleep Central generally offers warranties on their products, covering defects and craftsmanship. Details and duration vary per...

What if I receive a damaged or defective product?

If a customer receives a damaged or defective item from Sleep Central, they should consult the return policy on the Sleep...

Safety and Testing

Are the products at Sleep Central safe and tested?

Sleep Central prioritizes product quality and safety by sourcing items from reliable manufacturers that comply with strict...

What safety standards do your sleep products meet?

Sleep Central prioritizes safety by ensuring its sleep products comply with various safety standards, including those set by...

Guidance and Support

What if I have a specific sleep concern or question not answered here?

For specific sleep concerns not covered in existing resources, exploring Sleep Central’s products and resources may be useful....

Can I subscribe to a newsletter for sleep advice and offers?

Sleep Central offers a newsletter that provides sleep advice and special promotions. Subscribing is generally easy through...

Do you provide guidance or recommendations for selecting sleep products?

Sleep Central does not offer direct guidance on selecting sleep products, but they have a broad selection suited for various...

Are there specific products for different sleep issues?

Yes, Sleep Central has various products for different sleep issues, including memory foam mattresses and specialized pillows...
We look to the Sleep Central issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Sleep Central issues reported to GetHuman
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