What if I receive a damaged or defective product?
Asked 6 months ago
If you receive a damaged or defective product from Sleep Central, we apologize for the inconvenience and will address the issue promptly. For such cases, please contact our customer support team as soon as possible. We will require proof of the damage or defect, such as clear photos or videos, to process your claim efficiently. Once we verify the issue, we will either provide you with a replacement product or offer a refund, depending on your preference and availability. We strive to ensure that all our customers are satisfied with their purchases, and we are committed to resolving any such problems quickly and effectively.
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