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Seriouselements.com Customer FAQ

Top Answers & How-to Guides

What is Seriouselements.com's Phone Number?

The question we are asked most often is about how to talk to Seriouselements.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I use multiple discount codes on a single order?

No, unfortunately, only one discount code can be applied per order on Seriouselements.com. Each order is eligible for a single discount...
Ask any question you have about Seriouselements.com customer service, get an answer now.
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Payment Methods

What payment methods do you accept?

At Seriouselements.com, we believe in providing a seamless shopping experience for our customers. To ensure convenience and flexibility,...
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Shipping

How long does shipping usually take?

At Seriouselements.com, we strive to provide prompt delivery of our products to your doorstep. Once your order is placed, the estimated...
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Order Tracking

Can I track the status of my order?

Yes, you can easily track the status of your order on Seriouselements.com. Once your order has been shipped, you will receive a confirmation...
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Return Policy

What is your return policy?

Our return policy at Seriouselements.com allows customers to return any unused and unopened products within 30 days of purchase for...
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Animal Testing

Are your products tested on animals?

No, at Seriouselements.com, we are committed to producing cruelty-free products. We firmly believe in the ethical treatment of animals,...
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International Shipping

Do you offer international shipping?

Yes, we offer international shipping to customers all around the world. At Serious Elements, we want to make our products accessible...
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Vegan-Friendly

Are your products vegan-friendly?

Yes, all our products at Seriouselements.com are vegan-friendly. We are committed to providing quality vegan options to our customers....
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Bulk Orders

Do you offer discounts for bulk orders?

Yes, we do offer discounts for bulk orders at Seriouselements.com. We understand that some customers may need to purchase a large quantity...
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Order Changes

Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed on Seriouselements.com. However, please note that we can only process...
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Skin Sensitivity

Are your products safe for sensitive skin?

Yes, our products at Seriouselements.com are safe for sensitive skin. We understand the importance of catering to different skin types...
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Rewards Program

Do you have a loyalty program or rewards system?

Yes, we have a loyalty program in place to appreciate our valued customers. Our loyalty program offers a range of rewards and benefits...
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Discount Codes

Can I use multiple discount codes on a single order?

No, unfortunately, only one discount code can be applied per order on Seriouselements.com. Each order is eligible for a single discount...
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Help me with my Seriouselements.com customer service issue

Ask any question you have about Seriouselements.com customer service. We will do our best to get you answers right away.
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