Can I cancel or change my order after it has been placed?
Yes, you can cancel or change your order after it has been placed on Seriouselements.com. However, please note that we can only process cancellations or modifications if your order has not been shipped yet. Once your order has been shipped, we are unable to make any changes. To cancel or modify your order, please contact our customer support team as soon as possible, providing them with your order details. They will guide you through the process and assist you accordingly. We recommend contacting us via phone for faster response times. Please keep in mind that our customer support operates during regular business hours, so reaching out to us promptly will ensure we can honor your cancellation or change request.
Answered Nov 2, 2023
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