The question we are asked most often is about how to talk to San Francisco Chronicle customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
To place a hold on your paper subscription, please refer to the link provided on this page for the most up-to-date contact information.
Asked Apr 25, 2026 8:52 PM
I need a vacation hold so how do I accomplish this???
To place a vacation hold on your San Francisco Chronicle delivery, you can typically do this through your account settings on the website or the app. Look for an option related to delivery preferences or vacation holds. Follow the prompts to set your desired start and end dates for the hold. If you need help navigating the system, there should be guidance available in the help section.
Asked Nov 25, 2025 8:54 PM
put a vacation hold on the paper for a week?
You can place a vacation hold on your San Francisco Chronicle subscription through your account settings. Look for the vacation hold option, where you can specify the dates for the hold. If you need assistance, there is a link to the most up-to-date contact information right here on this page.
Asked Nov 25, 2025 8:48 PM
Help me with my San Francisco Chronicle customer service issue
We look to the San Francisco Chronicle issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.