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San Francisco Chronicle Customer FAQ

Top Answers & How-to Guides

What is San Francisco Chronicle's Phone Number?

The question we are asked most often is about how to talk to San Francisco Chronicle customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the San Francisco Chronicle's return policy for merchandise?

The return policy for merchandise at San Francisco Chronicle typically allows returns within thirty days if items are unopened...

How do I reset my password for the digital platform?

To reset a password for the San Francisco Chronicle's digital platform, users should visit the login page, click on the "Forgot...
Ask any question you have about San Francisco Chronicle customer service, get an answer now.
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Recent San Francisco Chronicle Customer Questions

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Subscription Management

How do I cancel my subscription?

To cancel a subscription with the San Francisco Chronicle, users should log into their account on the website to manage...
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How do I report a delivery issue?

To report a delivery issue with the San Francisco Chronicle, users should consult the website for customer service details and...
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Can I share my subscription with others?

The San Francisco Chronicle typically permits subscriptions for individual use only, which means sharing login information is...
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What should I do if I am not receiving my subscription?

If a subscriber is not receiving their San Francisco Chronicle, they should check their subscription details and ensure payment...
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Subscription Options

What are the different subscription options available?

San Francisco Chronicle provides various subscription plans, including digital-only and print options with digital access....
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Is there a digital-only subscription available?

The San Francisco Chronicle does offer a digital-only subscription for readers interested in online access. This subscription...
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Are there any discounts available for students or seniors?

The San Francisco Chronicle may provide discounts on subscriptions for students and seniors, recognizing the importance of...
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Are digital subscriptions eligible for promotional offers?

Digital subscriptions to the San Francisco Chronicle may qualify for various promotional offers that could change regularly....
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Access and Delivery

Can I read articles on San Francisco Chronicle without a subscription?

Articles on San Francisco Chronicle are primarily behind a paywall but some may be accessible without a subscription, typically...
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What is the delivery time for the print edition?

The expected delivery time for the print edition of the San Francisco Chronicle is typically by 6:00 a.m., but this can vary by...
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Can I access past issues of San Francisco Chronicle?

Yes, the San Francisco Chronicle provides access to its historical issues through an online archive that allows users to search...
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Is there a mobile app for accessing the San Francisco Chronicle?

The San Francisco Chronicle has a mobile app available for iOS and Android that provides easy access to news articles and...
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Account and Support

What is the San Francisco Chronicle's return policy for merchandise?

The return policy for merchandise at San Francisco Chronicle typically allows returns within thirty days if items are unopened...
Read more

How do I reset my password for the digital platform?

To reset a password for the San Francisco Chronicle's digital platform, users should visit the login page, click on the "Forgot...
Read more
We look to the San Francisco Chronicle issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
San Francisco Chronicle issues reported to GetHuman

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