What is the San Francisco Chronicle's return policy for merchandise?

The San Francisco Chronicle's return policy for merchandise includes a 30-day window from the date of purchase. To be eligible for a return, the item must be in its original condition and accompanied by the receipt or proof of purchase. The merchandise should be returned to the Chronicle's headquarters or any designated location provided by customer service. The refund process may take up to two weeks to complete. However, certain items such as digital subscriptions, magazines, and personalized items are non-refundable. Customers with specific questions or concerns regarding the return policy are encouraged to reach out to the San Francisco Chronicle's customer service for further assistance.