© GetHuman Inc.

Rue La La Customer FAQ

Top Answers & How-to Guides

What is Rue La La's Phone Number?

The question we are asked most often is about how to talk to Rue La La customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Rue La La customer service, get an answer now.
Contact Rue La La customer service

Recent Rue La La Customer Questions

Help me with my Rue La La customer service issue

Membership Benefits

What are the benefits of becoming a Rue La La member?

Joining Rue La La as a member offers numerous advantages including exclusive access to designer sales at lower prices,...
Read more

Are there any membership fees for Rue La La?

Rue La La does not impose any membership fees for shoppers. Joining is free, giving access to exclusive sales on premium...
Read more

Payment and Discounts

What payment methods are accepted on Rue La La?

Rue La La provides various payment options, including major credit cards like Visa and American Express, along with PayPal....
Read more

How do I use a promotional code on Rue La La?

To apply a promotional code on Rue La La, select items and add them to your cart. During checkout, find the section for...
Read more

Return Policy

What is Rue La La's return policy?

Rue La La's return policy allows returns within twenty-one days of delivery, but some items may be final sale and...
Read more

Can I return items purchased on Rue La La during a sale?

Items bought during sales on Rue La La can usually be returned, but certain conditions apply. Returns need to be made within a...
Read more

Order Modifications

Can I cancel or modify an order after it has been placed?

The ability to cancel or change an order at Rue La La depends on its processing status. If it has not shipped, modifications...
Read more

What happens if my Rue La La order is damaged during shipping?

If an order from Rue La La arrives damaged, it's important to document the damage and check their website for specific...
Read more

Shipping Information

What is Rue La La's shipping policy?

Rue La La offers various shipping options, including standard and expedited services, which depend on item size, weight, and...
Read more

Does Rue La La offer international shipping?

Rue La La primarily caters to the United States with limited domestic shipping. While international shipping is not generally...
Read more

How can I track my order status on Rue La La?

Customers can track their order status on Rue La La by logging into their account and navigating to the "My Account" section,...
Read more

Product Authenticity

Are all the products on Rue La La authentic?

Rue La La ensures authenticity by partnering with reputable brands and vendors and vetting items before sale. However,...
Read more

What types of products are sold on Rue La La?

Rue La La features a wide array of products including designer apparel, footwear, accessories, home décor, furniture, beauty...
Read more
We look to the Rue La La issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Rue La La issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!