Can I cancel or modify an order after it has been placed?

Yes, Rue La La allows customers to cancel or modify an order after it has been placed, but there are certain conditions to be met. Orders can be canceled within a limited time frame from the time of purchase, generally within a few hours. To cancel or modify an order, customers are advised to contact Rue La La's Member Care team as soon as possible. However, once an order enters the shipping process, it cannot be canceled or modified. It is important to note that Rue La La is unable to accept cancellations or modifications for any orders placed through their Final Sale events. Therefore, customers should review and confirm their orders carefully before placing them to avoid any inconvenience.