Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Rooms To Go.
What payment methods are accepted?
Rooms To Go accepts a variety of payment methods for your convenience. You can make your purchase using major credit cards such as Visa, MasterCard, American Express, and Discover. We also accept alternative payment methods like PayPal and Apple Pay. Additionally, Rooms To Go offers financing options through our own Rooms To Go credit card, allowing you to choose affordable monthly payments. We understand the importance of making the purchasing process easy and accessible, so we strive to accommodate various payment preferences. Rest assured, we have a secure payment system in place to protect your information and ensure a seamless transaction.
Can I purchase furniture online?
Yes, you can conveniently purchase furniture online at Rooms To Go. With just a few clicks, you can explore our extensive selection of high-quality furniture from the comfort of your own home. Our website offers a seamless and user-friendly shopping experience, allowing you to browse various categories, styles, and sizes. Each product is accompanied by detailed descriptions, multiple images, and customer reviews to assist you in making an informed decision. Additionally, we provide various online payment options and secure checkout to ensure a hassle-free transaction. Once ordered, our reliable delivery service will bring the furniture directly to your doorstep. Benefit from the convenience of online furniture shopping at Rooms To Go.
Do you offer assembly services?
Yes, we offer assembly services for all furniture purchased from Rooms To Go. Our skilled team of professionals is trained to assemble and install your furniture with precision and care. Whether it's a sofa, bed, dining set, or entertainment center, we have the expertise to ensure a seamless assembly process. Our goal is to provide convenience and peace of mind to our customers, so you can simply sit back and enjoy your new furniture. With our assembly services, you can trust that your furniture will be expertly put together, saving you time and hassle. At Rooms To Go, we strive to make your furniture shopping experience as easy and enjoyable as possible.
Is there a warranty on the furniture?
Yes, all of our furniture at Rooms To Go comes with a warranty. We stand behind the quality of our products and offer various warranty options to ensure customer satisfaction. The specific warranty coverage may vary depending on the item, so please refer to the individual product page or speak with one of our knowledgeable sales associates for more details. Our warranties typically cover manufacturing defects and workmanship issues, providing peace of mind and protection for your purchase. Should any problems arise within the warranty period, we are dedicated to resolving them promptly and efficiently. At Rooms To Go, we strive to deliver not only stylish and comfortable furniture, but also exceptional service and support.
What is your return policy?
Our return policy at Rooms To Go is designed to ensure utmost customer satisfaction. If you find yourself unsatisfied with your purchase, you have 48 hours to return or exchange it. However, certain items such as mattresses, bedding, and clearance merchandise cannot be returned. To facilitate a smooth return process, please ensure that the item is in its original condition with all packaging intact. Additionally, you must provide a proof of purchase such as a receipt or invoice. If eligible, you may opt for a refund or store credit. Our goal is to make your shopping experience hassle-free, and our dedicated customer service team is available to assist you with any queries or concerns you may have.
What is Rooms To Go?
Rooms To Go is a leading furniture retailer offering a vast selection of high-quality home furnishings, decor, and accessories. With over 150 showrooms across the United States, Rooms To Go provides customers with affordable and stylish options for every room in their homes. From living room sets, bedroom collections, and dining room furniture to mattresses, rugs, and home accents, they aim to meet diverse tastes and budgets. Rooms To Go prides itself on making the furniture buying experience convenient and hassle-free by offering complete room packages and fast delivery options. Whether customers are looking to furnish a new home or update their existing spaces, Rooms To Go strives to provide exceptional value and customer satisfaction.
Can I track my delivery?
Yes, you can track your delivery with Rooms To Go. Once your order has been processed and scheduled for delivery, you will receive a notification with a tracking link. This link will provide real-time updates on the delivery status, allowing you to track the progress of your furniture delivery. Additionally, you can contact customer service for assistance if needed. Tracking your delivery ensures that you have visibility into the estimated arrival time, allowing you to plan accordingly and be available to receive your furniture. Rooms To Go prioritizes customer satisfaction and strives to provide a smooth and transparent delivery experience.
Click below to show 5 more questions, answers, and complete guides to common Rooms To Go customer support problem.
GetHuman does not work with Rooms To Go's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Rooms To Go at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Rooms To Go's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!