What is your return policy?

Our return policy at Rooms To Go is designed to ensure utmost customer satisfaction. If you find yourself unsatisfied with your purchase, you have 48 hours to return or exchange it. However, certain items such as mattresses, bedding, and clearance merchandise cannot be returned. To facilitate a smooth return process, please ensure that the item is in its original condition with all packaging intact. Additionally, you must provide a proof of purchase such as a receipt or invoice. If eligible, you may opt for a refund or store credit. Our goal is to make your shopping experience hassle-free, and our dedicated customer service team is available to assist you with any queries or concerns you may have.