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Rockport.com Customer FAQ

Top Answers & How-to Guides

What is Rockport.com's Phone Number?

The question we are asked most often is about how to talk to Rockport.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are gift cards available for purchase?

Yes, gift cards are available for purchase on Rockport.com. Our gift cards make for the perfect present for any shoe lover. You can...
Ask any question you have about Rockport.com customer service, get an answer now.

Ordering and Payments

How do I apply a promo code during checkout?

To apply a promo code during checkout on Rockport.com, simply enter the code in the designated field on the checkout page before completing...

What payment methods are accepted on Rockport.com?

Rockport.com accepts a variety of payment methods for your convenience. We gladly accept major credit cards including Visa, MasterCard,...

Can I track my order?

Yes, you can easily track your order on Rockport.com. Once your order has been processed and shipped, you will receive a confirmation...

Can I cancel or modify my order?

Yes, you can cancel or modify your order on Rockport.com. If you wish to cancel your order, please contact our customer service department...

Shipping and Returns

What is your return policy?

Our return policy at Rockport.com is hassle-free and customer-centric. We understand that sometimes a product may not meet your expectations,...

Do you offer international shipping?

Yes, we offer international shipping to select countries. At Rockport.com, we understand that our customers are located worldwide,...

Discounts and Promotions

Are there any discounts or promotions available?

Yes, Rockport offers various discounts and promotions to provide value to our customers. You can find these special offers on our website's...

Sizing

What is the difference between men's and women's shoe sizes?

The main difference between men's and women's shoe sizes is the width and overall shape of the shoe. Generally, women's shoe sizes...

Gift Cards

Are gift cards available for purchase?

Yes, gift cards are available for purchase on Rockport.com. Our gift cards make for the perfect present for any shoe lover. You can...

Help me with my Rockport.com customer service issue

Ask any question you have about Rockport.com customer service. We will do our best to get you answers right away.
We look to the Rockport.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Rockport.com issues reported to GetHuman
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