What is your return policy?

Our return policy at Rockport.com is hassle-free and customer-centric. We understand that sometimes a product may not meet your expectations, and we want to ensure your complete satisfaction. If you are not completely satisfied with your purchase, you may return it within 30 days of the delivery date for a full refund. The product must be in its original condition and include all original packaging and accessories. Please note that personalized or customized items are non-returnable unless they are defective. To initiate a return, simply visit our website and follow the easy return process. Once we receive and inspect the returned product, we will issue your refund within 5-10 business days. At Rockport.com, we are committed to providing excellent customer service and making returns hassle-free for our valued customers.