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Puzzlezoo.com Customer FAQ

Top Answers & How-to Guides

What is Puzzlezoo.com's Phone Number?

The question we are asked most often is about how to talk to Puzzlezoo.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Puzzlezoo.com Customer Questions

Help me with my Puzzlezoo.com customer service issue

Order Tracking and Shipping

How do I track my order?

To track an order from Puzzlezoo.com, customers often find tracking details in the confirmation email, which includes a link to...
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How long does shipping take?

Shipping times from Puzzlezoo.com depend on order processing, which takes one to two business days. Standard U.S. delivery is...
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Do you offer international shipping?

Puzzle Zoo generally offers international shipping, but the specifics may differ based on current policies. For accurate...
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Can I cancel or change my order?

Puzzlezoo.com usually permits order cancellations or modifications before an order is processed or shipped. Acting promptly is...
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Returns and Policies

What is your return policy?

Puzzlezoo.com maintains a return policy that generally allows returns of unopened merchandise within about thirty days if in...
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What is your privacy policy?

Puzzlezoo.com has a privacy policy that details how personal information is collected, used, and protected, including aspects...
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What is the process for returning an item?

The item return process at Puzzlezoo.com includes reviewing their return policy, obtaining a return authorization, packing the...
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Discounts and Programs

Are there any discounts available?

Puzzlezoo.com frequently features various discounts such as seasonal sales and member offers. Checking their promotions page...
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Do you have a loyalty program?

As of October 2023, Puzzlezoo.com does not have a formal loyalty program but offers various promotions and discounts. For the...
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Do you offer gift wrapping?

Puzzlezoo.com may or may not offer gift wrapping, and policies can differ. Usually, details on gift wrapping options, including...
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Payment and Ordering

What payment methods do you accept?

Puzzlezoo.com accepts various payment options, including major credit and debit cards such as Visa and PayPal. Availability may...
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Can I place an order over the phone?

Puzzlezoo.com mainly allows customers to order through its website for convenience, but there may be options for phone orders...
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Store and Recommendations

Do you have a physical store location?

Puzzlezoo.com mainly functions as an online store and does not have a specific physical location. However, they might...
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How can I unsubscribe from emails?

To stop receiving emails from Puzzlezoo.com, look for an unsubscribe link in the email footer or use your email client’s option...
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Do you have any recommendations for popular puzzles?

Puzzlezoo.com features a diverse array of well-liked puzzles suited for various interests and ages. These include traditional...
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