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Can I cancel or change my order?

Asked 2 years ago
Puzzlezoo.com typically allows customers to cancel or change their orders, but there are specific conditions that apply based on the status of the order. If an order has not yet been processed or shipped, customers generally have the option to make modifications or cancel the order entirely. It is important to act quickly, as once an order enters the shipping process, changes may no longer be possible. For customers looking to modify an order, it is advisable to have the order number and any relevant details ready, as this can facilitate the process. If an order has already been shipped, returning the item may be the necessary approach instead of making changes to the original order. As policies can vary and may change, it is recommended to check the current terms and conditions on the Puzzlezoo.com website or browse the customer service section for the most accurate and up-to-date information regarding order modifications and cancellations. Those details will provide essential guidance on how to proceed with any changes you would like to make.
Answered Sep 28th 2025

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