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Puzzlewarehouse.com Customer FAQ

Top Answers & How-to Guides

What is Puzzlewarehouse.com's Phone Number?

The question we are asked most often is about how to talk to Puzzlewarehouse.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Puzzlewarehouse.com Customer Questions

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Order Management

How do I place an order?

To place an order on Puzzlewarehouse.com, users should visit the site, browse or search for puzzles, choose items to purchase,...

How do I track the status of my order?

To track an order from Puzzlewarehouse.com, customers should check their confirmation email for tracking details or links. They...

What is your cancellation policy for orders?

Puzzle Warehouse has a cancellation policy that allows customers to cancel orders if they are still processing. If an order has...

Can I change or update my shipping address after placing an order?

Customers can usually change their shipping address at Puzzlewarehouse.com if the order has not yet shipped. Quick action is...

Payment and Discounts

What forms of payment do you accept?

Puzzle Warehouse accepts several payment methods including major credit cards like Visa, MasterCard, American Express, and...

Do you offer any discounts or promotions?

Puzzle Warehouse regularly updates its discounts and promotions, which may include sales, bulk purchase discounts, and seasonal...

Return Policy

What is your return policy?

Puzzle Warehouse has a customer-friendly return policy allowing returns typically within thirty days of purchase. Items should...

Can I return an opened puzzle if it's not what I expected?

Returning an opened puzzle can be tricky since Puzzle Warehouse typically allows returns only for unopened items. If the puzzle...

Shipping Information

How long does it take to process and ship an order?

Puzzle Warehouse generally processes orders within one to three business days, depending on various factors. Shipping typically...

Do you offer international shipping?

Puzzle Warehouse provides international shipping for many orders to accommodate global customers. Shipping options and costs...

Is there a minimum order requirement?

Puzzlewarehouse.com does not require a minimum order quantity, allowing customers to buy any number of puzzles. This is ideal...

Puzzle Types

What types of puzzles do you offer?

Puzzle Warehouse provides a broad selection of puzzles to suit various interests, including jigsaw puzzles of varying piece...

Are there any age recommendations for the puzzles?

Puzzle Warehouse provides a broad range of puzzles with specific age recommendations that assist customers in choosing suitable...

Puzzle Care and Storage

How do I care for the puzzles to ensure longevity?

To prolong the lifespan of puzzles, it is essential to work on a clean, dry surface and use a puzzle mat or board. For storage,...

What is the best way to store puzzles to avoid damage?

To keep puzzles safe from damage, it is best to store them in a cool, dry place away from sunlight. Using the original box is...
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