What is your return policy?

Our return policy at Puzzlewarehouse.com is designed to ensure customer satisfaction. If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of delivery. The item must be in its original condition, unworn and unused. Simply contact our customer support team to initiate the return process and they will guide you through the necessary steps. Please note that return shipping costs are the responsibility of the customer unless the return is a result of our error. Once we receive the returned item, we will process the refund, excluding the original shipping costs. We strive to make the return process as easy and hassle-free as possible, as we value your satisfaction as a customer.