Purolator's return policy allows customers to return items within 30 days of purchase, provided they are in their original packaging and accompanied by a valid receipt. The items must be in their original condition and not damaged or used. Purolator offers full refunds for returned items, excluding any shipping or handling charges. If the product was purchased online, customers need to contact Purolator's customer service to initiate the return process and receive a return authorization number. Purolator recommends using their prepaid return shipping labels for ease and convenience. In case of any defects or shipping errors, Purolator will cover return shipping costs. Refunds are typically processed within 7-10 business days, depending on the payment method used.
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