To change the delivery address for a shipment with Purolator, it is advisable to check the specific policies and procedures on their official website, as these can vary depending on the nature of the shipment and its current status. Generally, if the shipment has not yet been delivered, there may be options available to modify the delivery address. Customers typically have a window of time during which they can request these changes, and it is often necessary for the request to be initiated before the shipment is out for delivery.
If the shipment is already in transit, it might be more challenging to alter the address, but it is still worth exploring the options provided by Purolator. The process may involve providing shipment details such as the tracking number, original address, and new address. This ensures that any changes are processed accurately.
For the most current and precise instructions, visiting the Purolator website can provide valuable information regarding their policies on address changes, along with any contact information you may need for further assistance.