Are there service guarantees for Purolator deliveries?

Purolator does provide a variety of service guarantees depending on the specific service used. For instance, with their Purolator Express service, customers can expect an on-time delivery guarantee. This typically applies to the committed delivery times for both domestic and international shipments. If Purolator fails to deliver within the promised timeframe, customers may be eligible for a refund of the shipping charges, although terms and conditions apply. Purolator also offers services with different options such as same-day delivery or next-day delivery, each having its own set of guarantees. It is advisable for customers to review the details associated with each service on Purolator's official website, where they can find comprehensive information about service guarantees, limitations, and eligibility criteria. This can help ensure that expectations are clearly set regarding delivery times and conditions. For the most current and specific information, customers may refer directly to Purolator's website, which contains detailed guides and policy documents.