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Prestocard.ca Customer FAQ

Top Answers & How-to Guides

What is Prestocard.ca's Phone Number?

The question we are asked most often is about how to talk to Prestocard.ca customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I transfer funds between multiple Presto cards?

Presto does not permit direct transfer of funds between its cards, as each card functions independently. Users can add funds to...

How do I check the balance on my Presto card?

Users can check their Presto card balance through various methods, including vending machines at transit stations, an online...
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Recent Prestocard.ca Customer Questions

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Usage and Compatibility

Can I use my Presto card on multiple transit systems?

Yes, the Presto card can be used across various transit systems throughout Canada, including those in the Greater Toronto Area...
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Can I use my Presto card to pay for parking?

The Presto card is mainly intended for transit use in Ontario and is not designed for parking payments. Acceptance for parking...
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Can I use my Presto card for GO Transit or UP Express?

Yes, a Presto card is accepted for both GO Transit and UP Express, facilitating easy travel across multiple transit systems. It...
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What types of transportation can I use my Presto card for?

The Presto card is accepted on transportation services like TTC, GO Transit, York Region Transit, and Peel Region Transit,...
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Account Management

Can I transfer funds between multiple Presto cards?

Presto does not permit direct transfer of funds between its cards, as each card functions independently. Users can add funds to...
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How do I check the balance on my Presto card?

Users can check their Presto card balance through various methods, including vending machines at transit stations, an online...
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What should I do if my Presto card is defective?

If a user finds their Presto card defective, they should check the card for issues like damage or unreadability. If it is...
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Can I set up a Presto card account online?

Yes, individuals can create a Presto card account online at the official Prestocard.ca site, which offers an easy way to manage...
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How do I reset my Presto card PIN?

To reset a Presto card PIN, cardholders must visit the official Presto website and navigate to the account management section....
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Purchase and Refunds

Where can I purchase a Presto card?

Presto cards can be obtained at multiple locations across Canada, including transit authorities like the Toronto Transit...
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Are there any discounts or fare reductions available with a Presto card?

Presto card users can benefit from discounts and fare reductions based on their circumstances and the relevant transit systems....
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Can I get a refund for unused funds on my Presto card?

Refunds for unused funds on a Presto card are possible but depend on the card type and may involve specific conditions or fees....
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Issues and Support

What happens if my Presto card stops working?

If a Presto card malfunctions, users should first check the balance and status via the website or app. If there are issues, a...
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How can I report a lost or stolen Presto card?

To report a lost or stolen Presto card, users should promptly visit the Presto website to log into or create their account....
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Are there any fees associated with using a Presto card?

The Presto card incurs fees, including a one-time purchase charge for the card and potential fees when loading funds,...
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We look to the Prestocard.ca issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Prestocard.ca issues reported to GetHuman
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