What happens if my Presto card stops working?

Asked a year ago
If your Presto card stops working, there are a few steps you can take to resolve the issue. Firstly, try removing and reinserting your card into the reader, ensuring it is well-placed. Sometimes a simple adjustment can fix the problem. If that doesn't work, you can try tapping your card on another card reader. If the issue persists, you should contact Presto Customer Service at their helpline number or visit a Customer Service Outlet. They will be able to assist you further, diagnose the problem, and provide a solution. In case your card needs to be replaced, they will transfer your balance onto a new card. Remember to report any lost or stolen cards immediately to prevent unauthorized use.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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