Which Body Shops Does Plymouth Rock Assurance Allow Me to Use?
Plymouth Rock Assurance covers vehicle repair expenses after an accident or other car damages. You can file a claim online or through the mobile app immediately after the incident.
The next step involves taking your damaged vehicle for estimates and repairs at an auto body shop. The company helps you find a high-quality repair facility through its network of shops.
However, the choice is entirely up to you. If you find any other convenient repair facility, you are free to choose it. Your claims representative provides an estimate regardless of the body shop you select.
Plymouth Rock Assurance approved-body shops offer guaranteed repairs. If these shops are available in your area, you can use them for quality services.
Finding A Body Shop from the Door-to-Door Network
All participating body shops from this network offer 100% guaranteed repairs. It applies throughout your vehicle ownership or duration of lease. Additionally, you entrust your car to certified technicians.
Find a local body shop from the Door-to-Door network by following the below process:
- Visit the official website.
- Go to the "Claims " tab.
- Under the "Resources" section, click on the "Find a Repair Shop" option.
- Now, select your state from the drop-down list.
- Next, choose your county and click on the "Find shops" button.
- Check out the various approved body shops in your region.
- Choose a suitable facility by checking the location and distance.
- You can contact the repair shop through the mentioned phone number to find additional information or schedule an appointment.
Selecting Other Repair Shops
You are not under any obligation to select a recommended body shop. A claims representative will appraise your vehicle damages and give you an estimate. Then, you can provide the estimate to any repair facility you prefer.
You only have to pay your deductible amount. The company takes care of the remaining repair costs. In some instances, the costs are higher than the amount on the appraisal. Then, you can ask the repair facility to contact your claims representative. They will work on it and update you on any changes.
Benefits of Choosing Approved Body Shops
By selecting a body shop from the Door-to-Door network, you can gain the following:
- Quality services: The company only approves repair facilities that adhere to high standards of customer services, quality, and promptness.
- Convenience: You can easily find the most convenient and accessible repair shop within minutes.
- Cost: The repair facilities do not include any extra charges. You can expect all repairs at the price you finalize with the service.
- Valet services: The company offers the Door-to-Door Valet Claim Service. It picks up your vehicle, transports it to the repair shop, and delivers it after repairs. If you have rental coverage, the service arranges a rental car as well.
Are You Facing Any Issues?
The online tool makes it easier to find Plymouth Rock Assurance approved-body shops. If you experience any issues, contact customer service.
Live representatives can also answer any queries regarding your claim. You may have to mention your claim number and other related details.
You can contact customer service from 8 AM to 5 PM (EST) on weekdays.
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