How Do I File a Claim with Plymouth Rock Assurance?

Plymouth Rock Assurance has a good rating for its financial stability. The company offers numerous insurance policies to protect your vehicle and property. From a minor windshield repair to significant accidents, you can claim damages through an easy process.

With the help of the insurance company's digital tools, you can file a Plymouth Rock Assurance claim. The entire procedure is streamlined to avoid any hassles. A claims representative begins to process your claim as soon as you file it.

You can expect faster settlements if you provide all the necessary details.

File Your Claim Online

You can file a claim anytime and from anywhere. The company's official website provides access to a claim filing portal. Keep all the vital information ready, including photos of the damage (for accidents), your policy number, and documents.

Ensure to follow these steps:

1. Start by going to the "Claims" tab.
2. Under the "Claims Center" section, choose the "Report a Claim" option.
3. Log in by entering your policy number.
4. Choose your claim type.
5. If you do not have a policy number, enter your name, ZIP code, and birth date.
6. Now, mention the time, date, and address of the incident location.
7. Provide license number, vehicle type, and model.
8. Make sure to mention injuries, if any.
9. In case of accidents, mention the emergency service information. It can be the police department, ambulance company, or fire department.
10. Submit your details to complete the process.

File Your Claim with the Mobile Application

Filing a claim with Plymouth Rock Assurance is convenient with the help of its mobile app, which offers easy access.

By taking the following steps, you can file a claim:

1. Log in to your policy account.
2. Go to the "Claims" section.
3. You can find the "Report a Claim" option.
4. Select your claim type.
5. Now, fill in all the details, including the time, location and date of the incident.
6. Provide other necessary information regarding the incident. It includes injuries, people involved, and vehicle details.
7. The app features an interactive interface. Select the damaged parts of your vehicle by clicking on the car image or checking off the list's options.
8. By submitting the details, you file a claim successfully.

Next Steps

After filing your claim, you can follow up with the claims representative. You will also receive a claim number to track its status. Generally, the duration of the process depends on the type and extent of damages.

The claims representative may also contact you to receive additional information regarding the incident. You can schedule an appraisal to receive the estimate of costs.

Upload images of the damages if necessary. You may do it through the website or the app. Call customer service to inquire about the timeline of your claim.

Contact Customer Service

Generally, the process to file claims with the company is smooth. In case you face any issues, contact customer service. They also answer your queries on the claims process, status, and other details.

A live representative is available only on weekdays.