What is the cancellation policy for Optus services?
Asked a year ago
The cancellation policy for Optus services allows customers to cancel their services at any time during their contract period. However, early cancellation fees may apply depending on the type of service and the remaining contract duration. These fees are calculated based on the monthly plan cost multiplied by the remaining months in the contract. Optus also offers a 30-day trial period for new customers to test their services, during which they can cancel without incurring any fees. Additionally, customers who move to an area where Optus services are not available can cancel without penalties. To cancel their services, customers can contact Optus through phone, online chat, or visit a retail store. Optus provides detailed information on their website regarding their cancellation policies and fees.
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