Yes, customers can track the status of their orders online for new devices through Optus. To do this, one would typically visit the Optus website and navigate to the section dedicated to order tracking. There, customers can enter specific information such as their order number and other required details to view the current status of their order. This feature allows customers to stay informed about the processing and shipping stages. If further assistance is needed, the Optus website also provides resources and contact information that can help address any additional questions or concerns regarding order status. For the most accurate and updated information, it is advisable to check the official Optus website directly.