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Nashville Electric Services Customer FAQ

Top Answers & How-to Guides

What is Nashville Electric Services's Phone Number?

The question we are asked most often is about how to talk to Nashville Electric Services customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is there a budget billing option available?

Yes, there is a budget billing option available for our customers. Our budget billing program allows you to manage your monthly electricity...
Ask any question you have about Nashville Electric Services customer service, get an answer now.
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Reporting Outages

How do I report a power outage?

To report a power outage, you can contact us through our designated channels such as our customer service phone line or website. It's...
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Service Transfers

How do I transfer my service to a new address?

To transfer your service to a new address, you will need to contact our customer service team with the address of your new location...
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Gas Leak Concerns

What should I do if I smell gas?

If you smell gas, you should immediately leave the area and go to a safe location. Do not turn on or off any lights, appliances, or...
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Billing Issues

What should I do if I receive a high bill?

If you receive a high bill, the first step is to review your usage to determine if there are any unusual spikes or changes. Check for...
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Payment Methods

What are the accepted methods of payment?

Nashville Electric Services accepts multiple methods of payment to ensure convenient and hassle-free transactions for customers. We...
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Online Bill Payment

Can I view and pay my bill online?

Yes, Nashville Electric Services offers an online billing system that allows customers to view and pay their bills conveniently. By...
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Rate Plans

What are the different rate plans available?

Nashville Electric Services offers various rate plans to cater to customers' diverse needs. The different rate plans include the Standard...
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Rebates and Incentives

Are there any current rebates or incentives available?

Yes, there are current rebates and incentives available through Nashville Electric Services. Customers can take advantage of various...
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Energy Audits

Can I request an energy audit for my home?

Yes, you can request an energy audit for your home. At Nashville Electric Services, we offer energy audits to help homeowners identify...
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Budget Billing

Is there a budget billing option available?

Yes, there is a budget billing option available for our customers. Our budget billing program allows you to manage your monthly electricity...
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Help me with my Nashville Electric Services customer service issue

Ask any question you have about Nashville Electric Services customer service. We will do our best to get you answers right away.
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