What should I do if I receive a high bill?

If you receive a high bill, the first step is to review your usage to determine if there are any unusual spikes or changes. Check for things like increased usage due to weather conditions, changes in household habits, or malfunctioning appliances. If you believe your bill is accurate, reach out to customer service to discuss payment arrangements or potential assistance programs. It's also a good idea to schedule an energy audit to identify ways to improve energy efficiency in your home and potentially lower future bills.