Nashville Electric Services Customer Service

Phone Number & Contact Info

Nashville Electric Services's Best Phone Number

615-736-6900
Calls Customer Service·Most popular Nashville Electric Services number
Q:

How do I talk to a live human at Nashville Electric Services?

A:Press 1 for "Residential Services." Next, press 4, then press 0.
Q:

Does Nashville Electric Services offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 6am-12am, Sat 7am-5pm CST. The least busy day is Monday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Nashville Electric Services phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 for "Residential Services." Next, press 4, then press 0.
Here is how our research team describes the way the Nashville Electric Services phone system greets you: For residential service, press 1. For business service, press 2.

What are the hours and when should I call?

Nashville Electric Services operates the call center for this 615-736-6900 phone number Mon-Fri 6am-12am, Sat 7am-5pm CT. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 212 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Nashville Electric Services phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Nashville Electric Services staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Nashville Electric Services is Monday. The most busy day to call is Friday. Again, this is based on a sample of 212 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.

The best time to call Nashville Electric Services

In summation, the best day to call Nashville Electric Services is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Nashville Electric Services staffs the call center well on Monday.

More Nashville Electric Services Customer Service Contacts

There are of course other ways to contact Nashville Electric Services customer service besides the phone. Below we list the best ones, by medium.

Nashville Electric Services Customer Service on X (formerly Twitter)

twitter.com/nespower - Customer Service
Use the link to connect with customer service through Twitter
Nashville Electric Services, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Nashville Electric Services Customer Help Desk / Web Support

nespower.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Nashville Electric Services customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Nashville Electric Services's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Nashville Electric Services agent. This phone number is Nashville Electric Services's best phone number because 1,272 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 615-736-6900 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Nashville Electric Services first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or twitter. In total, Nashville Electric Services has 1 phone number. It's not always clear what is the best way to talk to Nashville Electric Services representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Nashville Electric Services. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Nashville Electric Services. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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