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NC DMA Dental and Orthodontic Services Customer FAQ

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What is NC DMA Dental and Orthodontic Services's Phone Number?

The question we are asked most often is about how to talk to NC DMA Dental and Orthodontic Services customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent NC DMA Dental and Orthodontic Services Customer Questions

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Coverage Questions

What dental services are covered by NC DMA?

NC DMA Dental and Orthodontic Services provides a range of dental care, including routine exams, cleanings, restorative...
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Does NC DMA cover orthodontic services?

NC DMA Dental and Orthodontic Services offers various orthodontic treatments, such as braces and retainers. Coverage for these...
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Are there any age restrictions for dental and orthodontic services coverage?

Age restrictions for dental and orthodontic services vary by insurance plan and provider, with dental services available for...
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Are cosmetic dental procedures covered by NC DMA?

NC DMA Dental and Orthodontic Services generally focuses on essential dental care, so cosmetic procedures like teeth whitening...
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What are the limitations and exclusions for dental and orthodontic services coverage?

The coverage limitations and exclusions for dental and orthodontic services depend on individual insurance plans. Typical...
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Are there any limitations for orthodontic coverage for adults?

Orthodontic coverage for adults can differ significantly based on individual insurance plans, often including waiting periods...
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Emergency and Documentation Questions

What documentation do I need to provide for dental services reimbursement?

To seek reimbursement for dental services, essential documents include an itemized bill from the provider detailing services...
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What should I do if I have an emergency dental situation?

In a dental emergency, staying calm is vital. Identify the issue, such as a severe toothache or a broken tooth. For relief,...
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Does NC DMA provide any preventive care services?

NC DMA Dental and Orthodontic Services offers various preventive care options, including routine cleanings, comprehensive...
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What happens if I move out of state?

When moving out of state, it is essential to maintain communication with your current provider, such as NC DMA Dental and...
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How are claims processed for dental services?

The claims process for dental services involves collecting patient insurance information, submitting a claim to the insurance...
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Service Access Questions

Can I receive orthodontic services without a referral?

Orthodontic services may typically be accessed without a referral at many practices like NC DMA Dental and Orthodontic...
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How often can I receive dental check-ups under NC DMA?

NC DMA Dental and Orthodontic Services generally suggests that patients have dental check-ups every six months. This standard...
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Can I receive dental services if I am out of state?

NC DMA Dental and Orthodontic Services usually serves local patients but may provide dental care to out-of-state visitors under...
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How can I find a participating dentist or orthodontist?

To find a participating dentist or orthodontist, visit the NC DMA Dental and Orthodontic Services website, check with your...
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