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Mycubanstore.com Customer FAQ

Top Answers & How-to Guides

What is Mycubanstore.com's Phone Number?

The question we are asked most often is about how to talk to Mycubanstore.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Mycubanstore.com Customer Questions

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Order Tracking

How do I track my order?

Customers can track their order from Mycubanstore.com by checking the confirmation email received after processing, which...
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How long does it take to process an order?

The time it takes to process an order at Mycubanstore.com generally ranges from a few business days to a week, influenced by...
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Can I cancel or modify my order after it has been placed?

After placing an order with Mycubanstore.com, the ability to cancel or modify it can vary. Due to quick processing times,...
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What should I do if my order arrives damaged?

If an order from Mycubanstore.com is damaged upon arrival, it is essential to act promptly. Inspect the package for any visible...
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Shipping and Returns

What is the return policy?

Mycubanstore.com has a return policy that allows customers to return items within a specific time frame if they are unhappy....
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Do you ship internationally?

Mycubanstore.com does provide international shipping options, but availability may vary by product and destination. Customers...
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What are the shipping options and costs?

Mycubanstore.com offers various shipping methods to cater to customer preferences, including standard and expedited options....
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Payment and Pricing

What forms of payment do you accept?

Mycubanstore.com generally accepts various payment options, including major credit cards like Visa, MasterCard, American...
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Do you offer wholesale pricing?

Mycubanstore.com generally focuses on retail sales but may offer wholesale pricing for bulk orders. For precise information...
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Product Information

What is the sizing chart for your clothing?

Mycubanstore.com offers a sizing chart to assist customers in selecting the appropriate clothing size, featuring measurements...
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Can I customize or personalize an item?

Mycubanstore.com has various Cuban products, and customization options vary by item. Some may have color or style choices,...
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What type of products does My Cuban Store offer?

Mycubanstore.com provides a wide range of products celebrating Cuban culture, including food essentials like spices and sauces,...
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What are the customer reviews for products at My Cuban Store?

Customer reviews for Mycubanstore.com products showcase varied experiences, often highlighting the authenticity and quality of...
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Additional Services

What is your privacy policy?

Mycubanstore.com prioritizes customer privacy by committing to protect personal information and ensuring transparency about...
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Do you offer gift wrapping services?

Mycubanstore.com does not specifically state if they provide gift wrapping services. Customers should explore the website for...
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