What is the return policy?

Asked a year ago
Our return policy allows for easy and hassle-free returns. If you are not completely satisfied with your purchase from Mycubanstore.com, you have 30 days from the date of delivery to initiate a return. We accept returns for full refund or exchange as long as the item is in its original condition, unworn, and with all original packaging and tags intact. Please note that personalized or custom-made items cannot be returned unless defective. To initiate a return, simply contact our customer service team and provide your order details. We will guide you through the return process and provide a prepaid shipping label if necessary. Once we receive and inspect the returned item, we will promptly process your refund or exchange. Customer satisfaction is our top priority, so rest assured that we strive to make your return experience as smooth as possible.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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