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Moxsie Customer Service
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FAQ
Updated
August 10, 2025
Moxsie Customer FAQ
Top Answers & How-to Guides
How do I Contact Moxsie Customer Service?
The question we are asked most often is about how to talk to Moxsie customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
How do I create an account?
To create an account with Moxsie, visit their website and click on "Sign Up" or "Create Account." Fill in your name, email, and...
How do I unsubscribe from promotional emails?
To stop receiving promotional emails from Moxsie, look for the unsubscribe link in any email received. Clicking it will lead...
Ask any question you have about Moxsie customer service, get an answer now.
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Recent Moxsie Customer Questions
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Account Management
How do I create an account?
To create an account with Moxsie, visit their website and click on "Sign Up" or "Create Account." Fill in your name, email, and...
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How do I unsubscribe from promotional emails?
To stop receiving promotional emails from Moxsie, look for the unsubscribe link in any email received. Clicking it will lead...
Read more
Order Policies
Can I return or exchange items?
Moxsie has a return and exchange policy that allows customers to initiate returns or exchanges if items are in original...
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What is your return policy?
Moxsie offers a customer-friendly return policy for unused and unworn items in original condition, usually within thirty days...
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Can I cancel my order?
Moxsie allows order cancellation based on the order status. If it has not been processed or shipped, cancellation is possible,...
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Shipping Information
Do you offer international shipping?
Moxsie generally offers international shipping to cater to customers beyond the United States. However, shipping policies,...
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How long does shipping take?
Shipping times for Moxsie can differ based on the chosen shipping method and destination. Standard shipping in the U.S. usually...
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Can I track my order?
Moxsie enables order tracking by sending a confirmation email with tracking details once an order is shipped. Customers can...
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Payment and Promotions
What payment methods do you accept?
Moxsie accepts various payment methods, including major credit cards like Visa and MasterCard, as well as digital wallets such...
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Are there any special promotions for new customers?
Moxsie frequently offers various promotions to welcome new customers, including discounts, free shipping, or specific item...
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Sizing and Exchanges
Do you have a size chart?
Moxsie provides a size chart to help customers find the right clothing sizes, detailing measurements like bust, waist, and hip....
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Do you offer size exchanges for items that don't fit?
Moxsie understands the importance of a good fit and typically allows size exchanges for items that do not fit as expected....
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Loyalty and Gifts
Do you have a loyalty program?
While Moxsie does not have a formal loyalty program, they offer various promotions and discounts such as seasonal sales and...
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Do you offer gift wrapping services?
Moxsie generally does not offer gift wrapping services, but their stylish apparel can make great gifts. Customers are...
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What types of items are excluded from returns?
Moxsie has specific return policies excluding items such as worn or washed goods, intimate apparel, swimwear, accessories with...
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FAQ Table of Contents
Contact Moxsie
Account Management
Order Policies
Shipping Information
Payment and Promotions
Sizing and Exchanges
Loyalty and Gifts
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