Can I cancel my order?

Moxsie understands that circumstances may change, and customers might wish to cancel an order. Typically, the ability to cancel an order depends on the status of that order. If the order has not yet been processed or shipped, it may be possible to cancel it. However, if the order is already in the shipping process, cancellation might not be feasible. Customers are encouraged to review the cancellation policy provided on the Moxsie website for the most accurate and specific information. This section will outline the steps required to request a cancellation as well as any potential implications regarding refunds. Additionally, if assistance is needed during this process, customers can find relevant contact information on the current web page. Understanding the timeline of your order status can further guide your cancellation options.