Can I cancel my order?

Asked a year ago
Yes, you can cancel your order on Moxsie as long as it hasn't been shipped yet. To cancel your order, simply go to your account page and find the order you wish to cancel. Click on the cancel button next to the order, and you will receive a confirmation email once the cancellation is processed. However, if your order has already been shipped, it cannot be cancelled. In such cases, you can return the item(s) for a refund based on Moxsie's return policy. Please note that Moxsie reserves the right to cancel any order if necessary and will promptly notify you in such cases. For more information on cancelling or returning your order, please refer to our cancellation and return policy on our website.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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