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Can I return or exchange items?

Asked 2 years ago
Moxsie has a return and exchange policy in place to provide customers with a satisfactory shopping experience. Generally, if you are not completely satisfied with your purchase, you may initiate a return or exchange within a specified time frame from the date of delivery. It is essential to keep the original condition of the item, including tags and packaging, as this may affect your eligibility for a return or exchange. Typically, items may be returned for a full refund if they are unworn and in their original state. Moxsie may also allow exchanges for different sizes or colors based on availability. To start the return or exchange process, customers are encouraged to refer to the return instructions provided with their order or look for details on the Moxsie website. This will help ensure you understand the specific guidelines, such as whether the return shipping costs are covered, and any deadlines that must be adhered to for returning or exchanging items. It is wise to consult the current web page for the most accurate and up-to-date information regarding Moxsie’s return and exchange policies.
Answered Aug 10th 2025

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