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What types of items are excluded from returns?

Asked 8 months ago
Moxsie has specific return policies that outline certain items that are excluded from returns. Generally, these exclusions include items that have been worn, washed, or otherwise used. Moreover, for hygiene reasons, certain categories of items such as intimate apparel, swimwear, and accessories may not be eligible for return if the tags have been removed or if the items have been used in any fashion. Custom or personalized items are typically excluded from return policies as well, given that these items are made to individual specifications. Additionally, sales items or clearance merchandise might also be subject to return restrictions. It is essential for customers to review the specific return policy detailed on Moxsie’s website, as it provides comprehensive information about what items are returnable and the conditions applicable to them. To be fully informed regarding the returnability of a specific item, customers should check the product page or the returns section on the current web page of Moxsie. This will ensure clarity and help avoid any misunderstandings regarding the return process.
Answered Aug 10th 2025

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