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Met-Ed Customer FAQ

Top Answers & How-to Guides

What is Met-Ed's Phone Number?

The question we are asked most often is about how to talk to Met-Ed customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any rebates or incentives available for energy-efficient upgrades?

Yes, Met-Ed offers rebates and incentives for energy-efficient upgrades. We understand the importance of energy conservation and encourage...
Ask any question you have about Met-Ed customer service, get an answer now.

Power Outages

How do I report a power outage?

To report a power outage to Met-Ed, you can do so through various channels. You can contact their customer service line, use their...

What causes power outages?

Power outages can be caused by a variety of factors. The primary cause is often severe weather conditions such as storms, hurricanes,...

Meter Reading

How do I read my electric meter?

To read your electric meter, locate the digital or mechanical display and record the numbers from left to right. If the meter has a...

Can I request a meter reading?

Yes, you can request a meter reading from Met-Ed. If you believe your meter reading is incorrect or if you want to verify your usage,...

Billing and Payments

What are the available payment options?

Met-Ed offers a range of convenient payment options to suit customers' preferences and needs. Firstly, customers can pay their bills...

Can I set up automatic bill payments?

Yes, you can easily set up automatic bill payments with Met-Ed. It's a convenient and hassle-free way to ensure your bills are paid...

Rates and Incentives

What are the average residential electricity rates?

The average residential electricity rates for Met-Ed vary depending on the specific location. Rates are determined by various factors...

Are there any rebates or incentives available for energy-efficient upgrades?

Yes, Met-Ed offers rebates and incentives for energy-efficient upgrades. We understand the importance of energy conservation and encourage...

Help me with my Met-Ed customer service issue

Ask any question you have about Met-Ed customer service. We will do our best to get you answers right away.
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