Are there any assistance programs for low-income customers?

Yes, Met-Ed offers several assistance programs designed to help low-income customers manage their energy costs. One such program is the Low-Income Home Energy Assistance Program, commonly referred to as LIHEAP. This program provides financial assistance to eligible households, helping cover heating and cooling costs. Additionally, customers may be eligible for the Emergency HEAP Program, which provides grants for those facing a crisis, such as a shut-off notice or a dire need for heating assistance during winter. There is also the Customer Assistance Program (CAP), which offers reduced rates for eligible low-income customers, making energy costs more manageable. To participate in these programs, eligible customers typically need to meet specific income requirements and provide necessary documentation to demonstrate their financial situation. For more detailed information on income eligibility, benefits, and how to apply for these assistance programs, it is advisable to visit Met-Ed's official website. The website contains up-to-date information and resources that can guide customers through the application process and provide contact details for further inquiries.