What happens if I don’t pay my bill on time?

If a customer does not pay their Met-Ed bill on time, there are several consequences that may occur. Initially, the customer may incur late fees, which can add to the overall amount due. Met-Ed typically allows a grace period before any further action is taken, though the duration of this period may vary depending on the specific policies in place at that time. If the bill remains unpaid beyond the due date and any applicable grace period, Met-Ed may send a notification indicating that payment is due. This notification serves as a reminder of the outstanding balance and the potential consequences of continued nonpayment. Should the account remain in arrears for an extended period, Met-Ed may consider disconnecting the electric service. Customers are generally provided advance notice of disconnection, giving them an opportunity to make payment arrangements or address the situation before any service interruptions occur. It is important for customers to stay informed about their account status and to reach out for assistance if they are experiencing financial difficulties. Resources and payment plans may be available to help customers manage their bills. For the most current information and resources regarding billing and payment options, customers can look on the Met-Ed website.