How Do I Reset My Merrill Edge Login Credentials?

Merrill Edge offers a variety of investment options and platforms to help you manage your finances. However, to access these platforms, you must first create a login username and password. If you forget your login credentials or they are compromised, there are several ways that you can reset them. You can use the Merrill Edge website, mobile app, or call customer service to reset your login credentials. To protect your account information, you should always keep your login credentials stored in a safe place and avoid sharing them with anyone else.​

Jeff Whelpley is the editor / author responsible for this content.
Dec 9, 2022

Merrill Edge is an electronic trading platform that helps customers securely buy and hold investments. It is a subsidiary of Bank of America. If you have an account with Merrill Edge, you can log in and manage your account. The process is straightforward. However, there may be times when you forget your login credentials, or someone else gains access to your account without your permission. In such cases, it is necessary to reset your login credentials. Merrill Edge has a simple process to reset your login credentials.

Use the Website to Make Changes

The Merrill Edge website allows you to handle various tasks related to your account. If you can't remember your user ID:

  1. Go to the Merrill Edge website and select the "Forgot User ID" link.

  2. You will be asked to enter your Social Security number, account numbers, or other identifying information.

  3. Once you have entered the required information, your user ID will be displayed.

  4. If you know your user ID but have forgotten your password, go to the Merrill Edge website and select the "Forgot Password" link.

  5. You will be asked to enter your user ID. Once you have entered your user ID, you will be taken to a screen where you can answer security questions to verify your identity.

  6. After you have answered the security questions, you will be able to create a new password.

Call Customer Service

If you prefer to have a customer service representative reset your login credentials, call the Merrill Edge customer service number. The customer service representatives are available 24 hours a day, seven days a week. They will be able to verify your identity and help you reset your username or password.

Use the Merrill Edge Mobile App

If you have the Merrill Edge mobile app installed on your phone, you can use it to reset your login credentials.

  1. Open the app and tap on the "More" tab.

  2. Under the "More" tab, select the "Profile" option.

  3. On the "Profile" screen, select the "Forgot Password" or "Forgot User ID" option.

  4. You will be asked to enter your Social Security number, account numbers or other identifying information.

  5. Once you have entered the required information, your user ID or a reset password link will be sent to the email address associated with your account.

How Can You Protect Your Login Credentials?

The best way to protect your login credentials is to keep them stored safely. Make sure that only you have access to your username and password. Avoid using the same username and password for multiple accounts, making it easier for hackers to guess your login information. You should also avoid sharing your account information with anyone else, even if they are Merrill Edge customer service representatives. If you think that your account has been compromised, change your password as soon as possible. You can also contact Merrill Edge customer service to report any suspicious activity on your account.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Reset My Merrill Edge Login Credentials?

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