Merrill Lynch Customer Service Issues

I am disappointed that my two calls to Merry Lynch regarding my former company DuPont shares ([redacted]+ shares) did not yield any assistance. I am hopeful that someone can assist me in locating the funds, despite the lack of recent communication. My name is Chiao-min Chen. I possess evidence in the form of the quarterly and tax reports from [redacted], which I am willing to provide upon request. At that time, my social security number served as the account number. Unfortunately, the customer service representative was unable to locate my account or provide assistance without additional information or a specific contact person. Kindly assign someone to help me retrieve my funds and reach out to me via email. I deeply appreciate any additional effort.

I am a Spanish citizen with an individual investor account for several years. Currently, I am attempting to access my account on www.mymerrill.com, but I am facing issues with the password recovery process. The email addresses I typically use are not being recognized, possibly because I used an old company email I no longer have access to. Furthermore, during the new customer registration, my social security number is not being recognized. I need Merrill to validate and correct the data they have on file to resolve my access problem. Thank you in advance.

I used Beagle to locate an old 401k and it indicated one with Merrill Lynch. Regrettably, I cannot recall if I registered to create an account or the email address I may have used, as I am unsure which job utilized Merrill Lynch for benefits. I prefer email or chat communication due to phone-related social anxiety, but Merrill Lynch requires phone calls for assistance.

I am seeking assistance. I am looking for contacts at Merrill who can assist me. About 4 months ago, my wife underwent surgery for brain cancer. Between [redacted] and [redacted], she worked as a consultant at Merrill through employment with Computer Horizon, which closed in [redacted] leading to the loss of records. She was in the vicinity of the towers during the tragic events, with our son working for Cantor. Due to the impact of cancer on her memory, we are aiming to file a claim with the WTC Health program to aid with her home care. Any guidance or assistance with this matter would be greatly appreciated. Thank you, Ed R. [redacted] or [redacted]