The question we are asked most often is about how to talk to Massage Envy customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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To check your Massage Envy gift card balance, you can visit the official Massage Envy website and look for the gift card balance inquiry section. You may need to enter your gift card number and associated details to see the current balance.
Asked Jan 1, 2025 9:40 PM
Session remaining on my account
You can check the remaining sessions on your Massage Envy account either by logging into your online account or by contacting the specific location where your membership is held.
Asked Jul 16, 2024 9:03 PM
I have an unused gift card from my daughter that is several years old. Now the location in Apple Valley CA is closed. Where is the closest location that I can use it.?
You can use your gift card at any Massage Envy location nationwide. To find the closest location to you, please use the Massage Envy website or their location finder tool.
Asked Jul 6, 2024 10:59 PM
Help me with my Massage Envy customer service issue
We look to the Massage Envy issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.