© GetHuman Inc.

What is Marriott's cancellation policy?

Asked 2 years ago
Marriott's cancellation policy can vary depending on the specific hotel brand, the type of reservation, and the rate you selected. Generally, Marriott allows guests to cancel their reservations without a penalty, but there are specific terms associated with different rates that guests should be aware of. For standard rates, cancellations are commonly allowed up to 48 hours before the scheduled arrival date. If a reservation is canceled within this timeframe, a fee may apply, typically equivalent to one night's room rate plus any applicable taxes. It is important to note that during peak seasons, special events, or holidays, the cancellation policy could be more stringent, allowing for fewer days of notice or possibly non-refundable reservations. For non-refundable rates, guests should be aware that these reservations typically cannot be modified or canceled without forfeiting the full payment. Guests who book using points through the Marriott Bonvoy program may also have different cancellation policies based on the type of points reservation made. To obtain specific information for a particular property or to review the cancellation policy associated with your booking, guests should always refer to the terms and conditions outlined at the time of their reservation. Checking current details on the Marriott website can provide clarity, as policies can often change. Additionally, it can be a helpful resource for finding the most accurate and up-to-date information regarding cancellations and potential fees.
Answered Jul 3rd 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Ask a Question All Marriott Questions

Need to call Marriott?

If you need to call Marriott customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Marriott

Marriott

Find a list of many popular Marriott questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Marriott Marriott Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!