What is the cancellation policy for reservations?

Asked 6 months ago
The cancellation policy for reservations at Grand Residences by Marriott is as follows: Cancellations made more than 72 hours prior to the scheduled arrival date are eligible for a full refund of the reservation deposit. Cancellations made within 72 hours but more than 48 hours prior to arrival will result in a forfeiture of the deposit. Cancellations made within 48 hours of the arrival date, as well as no-shows or early departures, will be charged the full amount for the entire stay. In case of emergency situations or natural disasters preventing travel, exceptions may apply. It is recommended to directly contact the hotel or refer to the specific reservation confirmation for detailed information regarding cancellation or modification requests.
Answered Nov 2, 2023

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