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Marriott Vacation Club Customer FAQ

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What is Marriott Vacation Club's Phone Number?

The question we are asked most often is about how to talk to Marriott Vacation Club customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Membership Benefits

What are the benefits of being a Marriott Vacation Club member?

Marriott Vacation Club members enjoy numerous benefits, including flexible vacation options at various resorts worldwide,...
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Can I gift or transfer my Marriott Vacation Club ownership to someone else?

Marriott Vacation Club permits owners to gift or transfer their ownership, following specific procedures. Fees may apply, and...
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Can I rent my Marriott Vacation Club ownership?

Yes, owners of Marriott Vacation Club can usually rent out their ownership. This offers flexibility for those unable to use...
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Usage and Restrictions

Can I exchange my Marriott Vacation Club ownership for stays at other locations?

Marriott Vacation Club ownership does permit the exchange of points for stays at various destinations outside of their...
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Are pets allowed at Marriott Vacation Club properties?

Marriott Vacation Club's pet policies vary by location. Most properties do not permit pets, except for service animals per the...
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Are there any restrictions on using Marriott Vacation Club points?

Marriott Vacation Club points have specific limitations that can impact usage, such as blackout dates, varying point...
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How can I make special requests for my stay?

Marriott Vacation Club allows special requests to be made online during booking or directly with the resort post-booking....
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Travel and Booking

What amenities and services are offered at Marriott Vacation Club resorts?

Marriott Vacation Club resorts focus on enhancing guest experiences by providing spacious accommodations with kitchens, pools,...
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What is the process for booking a stay at a Marriott Vacation Club property?

To book a stay at a Marriott Vacation Club property, one must select a location, check availability, and log in if they are a...
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What should I do if I need to change my reservation dates?

A member of Marriott Vacation Club can change their reservation dates by logging into their member account online, navigating...
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Reservations and Policies

What is the cancellation policy for Marriott Vacation Club reservations?

Marriott Vacation Club's cancellation policy varies based on the reservation type, usually allowing free cancellation up to...
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What are the check-in and check-out times at Marriott Vacation Club resorts?

Check-in times at Marriott Vacation Club resorts generally range from 4:00 PM to 6:00 PM, while check-out typically occurs...
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Are there any additional fees when booking a stay?

When booking with Marriott Vacation Club, guests may face additional fees beyond the accommodation cost, which vary by property...
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We look to the Marriott Vacation Club issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Marriott Vacation Club issues reported to GetHuman
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