Gillette Customer FAQ

A flashing orange light on the Gillette heated razor typically indicates that the battery is low or the device is in need of charging. Ensure that the razor is properly connected to its charging station. If the issue persists even after charging, it may require additional troubleshooting.

If your Gillette heated razor is flashing orange continuously even after being charged, this typically indicates a charging issue. Firstly, ensure that all connectors are clean and dry before charging. Also, check that the base and handle are aligned properly. If the issue persists, there might be a problem with the charging base or the battery itself. Consult your user guide for troubleshooting steps or consider contacting Gillette's customer support for further assistance.

We're sorry to hear that your heated Gillette Razor isn't charging. Try cleaning the contacts on the charger and razor with a dry cloth to ensure they are free from any obstructions such as dust or body hair. Make sure that the dedicated power socket is functioning correctly. If the issue persists, it is possible there may be a defect or internal problem with your razor. Gillette razors come with a warranty period. If your razor is within this period, you may contact Gillette's customer support to claim warranty and resolve the issue.